InTouchOffice® Enterprise 

 

In order to please your customers and deliver great food, you must first manage your data effectively and efficiently. With InTouchPOS® hospitality management solution, you can eliminate wasted time entering information repeatedly, react quickly to restaurant needs and gain a greater understanding of your business.

InTouchOffice® helps you:

•             Increase visibility into your business
              Gain greater control of data management
              Perform updates automatically (single site, region of stores or entire
               operation)
              Run consolidated, multi-store reporting

With advanced functionality and a user-friendly, intuitive, proven design that allows you to control your business immediately. This solution greatly decreases time invested in data management and increases the ability to efficiently share updates and modifications.

Each new menu item, price change or POS configuration update is synchronized with your sites through an automated distribution process. Each site retrieves its database changes from the data center based on a configurable frequency and updates the appropriate terminals when a system refresh is performed or an end-of-day occurs. Certain updates such as price changes and adding employees take effect without requiring terminals be brought down.

Effectively control multiple stores as well as different concepts from a centralized source. Each site receives only the data applicable to the appropriate concept.

You have access to your InTouchOffice® Configuration manager database from virtually any computer with the security of knowing that system administration is being taken care of at a fraction of the cost of doing it yourself. Intuitively designed for the novice user, with a rich set of advanced features and tools for the power use. The new ‘grid view’ style of each function screen keeps your data visible when you add or edit records in the application. New concepts like versioning and hierarchies give you improved methods for configuring and managing POS data including pricing and taxes.

InTouchOffice® Configuration Manager converts to offline mode if connection to the hosted database is temporarily lost. All functions are available offline and any changes made are automatically synchronized when connectivity is restored. Because scheduled updates are pushed to the site in real time - they take effect regardless of current connection status.

InTouchOffice® Configuration Manager keeps corporate and store data synchronized at all times to allow for consistent reporting and effective systems management. Your configuration data is protected by automatic backup and disaster recovery support enabled by a robust data center infrastructure. Pricing and Employee updates can be performed without bringing down the terminals. Multiple layers of security ensure that your data is protected. Role-based user security and record-level data security prevent individual users from accessing designated areas. You have complete control over which types of data can be viewed and/or edited by each user.

InTouchOffice® Configuration Manager is designed to support the features and functionality of InTouchPOS Manager which greatly reduces the time it takes to become proficient with the new application. Your current store databases can be imported - eliminating the need to re-input your data.

InTouchOffice® Configuration Manager Upgrades are deployed automatically. Each time the application is started it checks for available updates. If an application update exists, it downloads instantly. InTouchOffice Configuration Center automatically detects what POS version the local store is using and exports the data in the correct version.